All orders will be dispatched using one of Doggie Moggie Doodah's chosen courier services, usually within 1-10 working days (depending if item is in stock), goods will not be dispatched on weekends or bank holidays. Please allow 3-5 working days for delivery after dispatch. Our main couriers for UK delivery are Royal Mail and Parcelforce but we do reserve the right to use other courier companies to keep delivery costs as low as possible. All parcels will require a signature on arrival. Please note we cannot ship to P.O. Box addresses. The customer will be notified by e-mail once the order has been dispatched.

If you have ordered a bespoke item there will be a longer delivery time frame. We will e-mail you within 1-2 working days after your initial enquiry to confirm delivery dates.

If an item is out of stock then it will be clearly noted on our website. If an item should become out of stock after acceptance of your order we will inform you by e-mail and you will have the option to wait, chose something else or cancel the order and receive a full refund.

Post and packing charges UK Mainland:

Free delivery.

For deliveries to UK remote areas such as Channel Islands, Highlands and Northern Ireland we will advise you by e-mail of the shipping charges before dispatching your order enabling cancellation and a full refund if required.

Post and packing charges International:

Please contact us by e-mail so that we can quote International shipping costs.